Privacy Policy
Introduction
Fred Kalouche & Associates (ABN 87 970 454 239) ("we," "us," or "our") values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs").
By engaging our legal services or interacting with us, you consent to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect and hold various types of personal information, including:
• Identity Information: Name, date of birth, gender, and other identifying details.
• Contact Information: Address, email address, and phone numbers.
• Financial Information: Payment details for invoicing purposes.
• Verification Information: Identification documents such as driver’s licenses or passports, where required by law or to provide our services.
• Transactional Information: Details of services provided and payments made.
• Technical Data: IP address, browser type, device details, and browsing behavior on our website.
• Communication Preferences: Your preferences for receiving communications from us.
• Professional Information: Employment history and qualifications, where relevant.
• Sensitive Information: This may include data such as health information or criminal records, only when necessary and with your consent.
How We Collect Personal Information
We may gather personal information through:
1. Direct Interaction: When you provide information via phone, email, in person, or through forms on our website.
2. Third Parties: Information from referral partners, government agencies, or recruitment platforms.
3. Automated Technologies: Data from cookies and analytics tools used on our website.
If you provide information about others (e.g., employees or family members), you confirm that you have their consent to share this information and have informed them about this Privacy Policy.
How We Use Personal Information
We collect and use your personal information for purposes including:
• Providing legal advice and services tailored to your needs.
• Performing due diligence checks, such as conflict of interest and identity verification.
• Managing billing, payment processing, and internal record-keeping.
• Communicating with you regarding services, updates, and relevant opportunities.
• Complying with legal obligations and responding to regulatory requirements.
• Improving our services, website, and client experience through analytics and feedback.
• Marketing our services where permitted and in line with your preferences.
Disclosure of Personal Information
We may disclose your personal information to:
• Staff, contractors, or consultants involved in providing our legal services.
• Payment processors and IT service providers.
• Regulators, courts, or other authorities as required by law.
• Third parties involved in a business transaction, such as a merger or acquisition.
Your personal information will be handled in compliance with our professional legal obligations, ensuring confidentiality is maintained.
Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure physical, electronic, and managerial procedures. However, data transmission over the internet is not completely secure, and we cannot guarantee the security of information transmitted to or from us.
Your Rights
You have the following rights regarding your personal information:
1. Access: You may request access to the information we hold about you. We may charge an administrative fee for this service.
2. Correction: If you believe any information we hold is inaccurate or incomplete, you may request a correction.
3. Complaints: If you believe we have breached the Privacy Act or APPs, please contact us. We will investigate your complaint and provide a written response.
Cookies and Website Analytics
Our website may use cookies to enhance user experience and collect data on website usage. You can modify your browser settings to decline cookies, but this may limit your ability to use certain features of our website.
Overseas Disclosure
While we store personal information within Australia, some third-party service providers may process information overseas. Any such disclosures will comply with the APPs and Privacy Act.
Updates to This Policy
We may revise this Privacy Policy to reflect changes in our practices or the law. The updated policy will be available on our website.
Contact Us
For inquiries or concerns about this Privacy Policy or your personal information, please contact us at:
Fred Kalouche & Associates
Email: [email protected]
Phone: 02 8062 6300
Address: 6 Russell Street, Granville NSW 2142